The MM16-Soho Range
is tailored for smaller office / home office environments where space is limited
and noise can be an issue.
With these criteria
in mind we have created the Soho series, it a a small footprint (190mm x 195mm x
83mm) wall mountable system which is solid state (no moving parts) and hence is
silent in operation.
Despite the
small size of the device do not underestimate the power of the system as these are
capable of running up to 32 Users (16 by default) and a whole wealth of features
normally only found on enterprise class systems.
Including:
- 16 x Extensions (up to 32*)
- 16 x Ring Groups (up to 32*)
- 8 Hours of Recording time for
voicemails and greetings
- 6 Months of Call Detail Logging
(export to CSV available)
- 2 x Call Queues (up to 4*)
- 2 x Multiway Conference Rooms
(pin code protected)
- Choice of PSTN Interface (4 x
Analogue, 1 or 4 ISDN2e or ISDN30e)
- Unlimited SIP trunks
- and loads more...
* with license upgrade
Packs all the punch of a larger business phone system, without the cost!
Versions Available
- IP Only
- Analogue - 2x2 (2 x FXO &
2 x FXS) or 4 x FXO ports
- Single ISDN2e - Basic Rate Euro
ISDN
(Euro ISDN (300 102) signalling, TE mode operation)
- Quad ISDN2e - Basic Rate Euro
ISDN
(Euro ISDN (300 102) signalling, TE & NT mode operation)
- Single ISDN30 - Primary Rate
Euro ISDN
(PRI-NET & PRI-CPE, Euro ISDN, NI1&2, 4ESS (AT&T), 5ESS (Lucent) &
DMS100)
Hardware Specification
Power: 230V AC 50Hz. External Power Adaptor max. consumption 80W (average running
consumption 12-25W).
Interfaces: Telephony Slot (varies dependant upon model), 10/100Mb/s Ethernet RJ45
for LAN connection. USB2.0 for Flash Backup Pen.
Protocols: TCP/IP v4 (v6 ready), SIP (Session Initiation Protocol), H.323, IAX2,
HTTP1.1 (for administration).
Compression Codec's: ADPCM, G.711 (A-Law & μ-Law), G.726, G.729 (optional extra),
GSM, iLBC, Linear, LPC-10 & Speex.
Feature Overview
- Multiple inbound phone lines
(from multiple technologies including Analogue, ISDN2 and IP Trunks)
- IP Phone extensions
Native SIP based and also legacy analogue (using a gateway)
- Call Hold, Transfer (blind or
attended), Pickup, Park, Forwarding (on busy, no answer or unconditional)
- Multiple call queues with position
and estimated hold time announcements
- Multiple call groups for extensions
and external phone numbers for call distribution
- Voicemail per extension
Accessible by phone, web or email
- Multi-level automated
attendants for routing of calls more efficiently (i.e. press 1 for etc...)
- Multiple music on-hold tracks
and categories using MP3's
- Call detail reporting
- Easy web interface for administration
- Web based Operators
console
- Fax to email (ISDN30 versions)
- Up to 8 hours of recording for
messages and announcements
- Advanced call routing using flexible
call rules (route based on number called and person calling)
- Media Link—connect multiple managers
together across multiple sites providing one large integrated phone system across
multiple sites/locations
- Remote teleworker support with
dynamic agent log-in
- Conference Server for larger
multi-way conferences
- Interactive extension directory
lookup service
- Support for e164 directory number
lookups, so if a number has an Internet connection it will send the call direct
for free.
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